Returns & Exchanges

If something isn’t perfect, we’ll help make it right. Follow the steps below and we’ll guide you through quickly.

HOW IT WORKS

Reach out

Send your order number and what you need help with.

We confirm the next step

We’ll advise the best option: exchange, replacement, or return.

Resolution

Once confirmed, we process your exchange/refund promptly.

Tip: include photos if an item arrived damaged — it helps us fix it faster.

COMMON QUESTIONS

In many cases, yes. Message us with your order number and what you want to swap to, and we’ll confirm availability and the next step.

After a return is approved/received (if required), refunds are processed as soon as possible. Your bank may take additional time to reflect it.

Send us photos and your order number. We’ll prioritize a quick fix (replacement or best solution).

If possible, yes — it helps protect the item. If you don’t have it, reach out and we’ll advise the safest option.

If this is a gift purchase, let us know — we’ll handle it as gently as possible.

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