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Tracked Dispatch Info
We keep it simple: once your order is dispatched, you’ll receive tracking so you can follow the journey all the way to the smile.
Tracked Dispatch
Timely Updates
Support If Needed
WHAT “TRACKED DISPATCH” MEANS
You’ll receive a tracking link or tracking number after your parcel is handed to the carrier. Updates can take a little time to appear while the carrier scans the package into their system.
1
Order placed
You’ll receive an order confirmation by email.
2
Dispatched
We send your tracking details as soon as the carrier has it.
3
Tracked delivery
Follow progress until it arrives.
TRACKING UPDATES
Tracking may show “label created” first. Once scanned by the carrier, it will begin updating normally.
Usually after the first carrier scan. Some routes can take a bit longer to show movement — that’s normal early on.
Yes. “Pending/label created” typically means it’s been prepared and is awaiting the first scan by the carrier.
Message us with your order number and we’ll help you quickly — especially if the tracking looks stuck for an unusual length of time.
Tip: always double-check your delivery address at checkout to avoid delays.